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Monday, October 17, 2011
Recover The Cost
I am one of your customers
Dear Admv Officer
I am one of your customers. Your recent move to charge for carry bags is appreciable, which is a step to reduce usage of plastics and thereby save the environment. However, I would like to suggest you the following :
When you are charging the round off figure (9.50 paise = 10.00) means 50 paise you are charging more and when a customer takes carry bag of Re.1.00 you should charge only 50 paise from the customer and not a rupee. Or you should pay back the 50 paise to the customer. You might be aware that lakhs of customers are ignoring this small amount which is a huge income of Relieance or the Sakes-Man. I understand that you are ignoring 49 paise but that is very rare. Hence I suggest you to either pay back the 50 paise or do not charge for a polypack costing Re.1/-
P.K. Bhargavan
Officer (S)
Paradeep Phosphates Limited
Pandit Jawaharlal Nehru Marg
Bhubaneswar – 751001
Landline - (+91)-674-2393931 - Ext:355
Fax - (+91)-674-2394987
Rude behaviour of reliance fresh employees
Hi,
This is to bring to your kind notification that the senior as well as junior employee of the reliance fresh situated at chunabhatti(E) in mumbai, have now a days become very rude and rustic.
It happened like this, " The Safal green peas(200grm) bought by me from the reliance fresh was found to be rotten in the sealed pack, when I complained about this to the senior official present in the store, he started scolding me badly saying that i might have not handled properly, inspite of explaining him 10 times, he didnt aggred that the packet from the store was rotten, when i asked to check the batch nos and details in the "SAFAL PEAS" packet, he refused and said that they dont have facility of printing duplicate bill(since i didnt presumed the bill)"
I have presumed the copy of my swiped card with me, but he says that the details are not linked to the bill.
I never demanded the money back, i always wanted him to accept that it was store who mishandled it. There are nos of similar complaints of bearing rude behaviour of your employees,Kindly train them well so as to treat customer well. This is not only ruining "Reliance fresh" name but on the same ground loosing "Safal Peas" popularity, as all other brand of peas were properly handled in the store.
I request you to take an action on the above complaint, or sort it down to your earliest.
greivances
I WOULD LIKE TO INFORM YOUR KIND OFFICE THAT MANAGER RELIANCE FRESH PPR COMPLEX MITHAPUR ROAD JALANDHAR HAS ASKED FOR ADVANCE AND WAS NOT WILLING TO GIVE RECEIPT WHEN I APPROACHED RELIANCE FRESH FOR PURCHASE OF 50 LITERS OF MILK, FOR FUNCTION , YOUR MANAGER ASKED FOR RS 1000 ADVANCE AND SAID HE WILL NOT GIVE RECEIPT OF ADVANCE AND WILL SUPPLY MILK DIRECT (NOT FROM RELIANCE FRESH).
KINDLY LOOK INTO THE MATTER.
REGARDS,
IQBAL SINGH BHATIA
9217810777
BHAVNEET SINGH BHATIA
ASTRA ZENECA PHARMA (I)LTD.
E. CODE - 7863
PH. 9357001947
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COMPLAINT FOR DILSHAD COLONY STORE IN DELHI
| SIR NAMASKAR I AM THE REGULAR CUSTOMER OF YOUR STORE AND RECENTLY VISIT YOUR STORES WHICH ARE IN MY WAY AND IN THIS STORE WHICH IS NEAR TO MY HOME YOUR STAFF IS ENTERTAINING SHOPKEEPERS ONLY WHEN THERE IS SCHEME IN COKE THEY USE TO SELL IT IN EARLY MORNING IN BULK AND AT THAT TIME ALL CASH COUNTERS WORK AND AFTER THAT THEY USE TO SAY CASH COUNTERS ARE FAULTY AND IF WE COMPLAINT THEY SAY THAT THERE IS COMPLAINT BOOK YOU CAN SUBMIT YOUR COMPLAINT AND THE GUARD AND THE PERSON ON INSURANCE COMPUTER ARE WORKING ON MTNL PHONE ONLY THE SHCEME IS NOT PASSED TO CUSTOMERS BUT IT IS PASSED TO THEIR FREINDS AS ONE PERSON USE TO TAKE ALL THE SCHEME AS WE ASK FOR THE PRODUCTS THEY USE TO SAY THE GOODS ARE OVER AND I HAVE SEEN THE PERSON TAKING 50 KG OF REDLABEL WITH FREE SUGAR AND STAFF ASK TO TELL THE PHONE NO. AND THEY USE TO SAY WE WILL TELL YOU ABOUT THE SCHEME AND THE PERSON WHO IS REDUCING THE PRICE IN MORNING IS A HORRIBLE MAN WHEN WE ASK FOR GOODS HE SAYS IT WILL TAKE THE TIME FOR 1 HOUR AND WHEN THE PAKORA WALA IN DILSHAD GARDEN VISIT THERE HE USE TO GIVE HIM GOODS URGENTLY AND THE MANAGER IS IN THE ROOM AND WHEN WE ASK TO MEET HIM STAFF SAYS HE IS NOT THERE AND THEY USE TO TORN ATTA PACKETS AND DAL PACKETS AND PASS IT TO THERE FREINDS AND I HAVE SEEN THIS SCENE VARIOUS TIME AND I CAN PROVE IT TO YOU AND I WILL BE THERE IF YOU FIX A MEETING AND WHEN I ASKED DEO IN MARK DOWN THEY IGNORE ME AND AFTER FEW DAYS I HAVE NOTICED THAT THEY ARE USING IT AND WHEN I ASKED THAT IT IS CHEATING THEY SAID IT WILL BE PASSED TO DUMP PLEASE SEE INTO IT |
Reliance One Card No 2266111308668763
I am your regular customer at Reliance Fresh Miraroad East and using the subject card for reward points for last three years.But so
Far I have not received the permanent card.About three months back I had already talked to Reliance Fresh Official who contacted customer care and allowed met to speak to the officer who promised me that permanenet card will be dispatched within fifteen days. But so far the same is not
Received and the Temporary Card has almost become unusable.
Hence ie is requested to send the permanent card at the following address.
Jitendra.C.Goyal,(Mobile No.9702682962.9969970013
Shanti Nagar ,Sector One,
Bldg.No. B-52, Flat No 202,
Opp om Sai ENT Clinic,
Mira Road East Pin-401107
Thanking You.
J.C.Goyal
Complaint
Dear Sir/Madam,
Recently I had purchased 20 kgs of basmati rice from your Reliance Fresh Store in Alkapuri, Vadodara. As four bags were difficult to carry, we had demanded bags from your staff at the store, but to our disgust, they told us that you have to pay a charge for the bags. Why???? You do not let us carry our own bags inside the store & you charge for the plastic bags you give us with the items we purchased!!! I request you to look into this matter.
Thanking you,
Dhaivat Vatsaraj
Customer Complaint
Hi,
Can you please put me in touch with someone who can handle grievances? I want to register a complaint against your Model Town (Delhi) Reliance fresh store for selling stale products, being rude to customers and other irregularities.
I have tried earlier also to find out who would be the right person / forum to contact and register my complaint with, on the internet and on your bill, I could not find any details.
This is not the first time that I have faced a problem with this particular store. Their behavior is shocking.
I have all details with me- the Bill, the store manager's name etc.
If you cannot provide a name/number/Mail ID who can help me with my complaint, I will be reaching out to the consumer courts.
Regds,
Richa
to buy some fresh apples
| Hi, Good evening. I am Swathi from Hyderabad. On 2nd Sep i went to reliance fresh to buy some fresh apples. I liked it and took one kilo apples approximately worth Rs. 100/-. One of the employee told me that you have to buy the polythene cover also to carry out these apples. Rs. 2/- or Rs. 3/- is not a big matter of any one. Every one purchasing so many things from your fresh. Every one is ready to pay the amount whatever you mentioned in your stores. But no one is ready to buy the polythene covers from your stores. Just now i saw your web site and you people mentioned all the prices of vegetables etc. But no where mentioned about you are also charging to polythene covers separately. Being an ordinary citizen in India i think it is not correct to charging to polythene covers also. I do not see these prices for covers in other stores. Kindly consider or rethink. Thanking you, Regards, SWATHI, Advocate. |