REPLACEMENT MEMBERSHIP CARD REQUIRED - 2266 1111 2599 2244.

J

From: Subbiah Raja <sraja_68@yahoo.com> Subject: REPLACEMENT MEMBERSHIP CARD REQUIRED - 2266 1111 2599 2244. To: customerservice@ril.com Date: Tuesday, 29 July, 2008, 6:42 AM Dear sir,   I purchased items worth Rs.2000/- on 26th July,2008 in REliance Fresh Limited, 329, Avvai shanmuga salai, near lloyds colony, royapettah, chennai - 600014, ph. 28477761. For that i got 2 wonderful gifts from your side.   On that day i lost my temporary membership card No. 2266 1111 2599 2244.   Kindly issue me a new permanet membership card for the above mentioned membership number to buy items in future.   Thanking you,   with regards, S.RAJA, S/o. RM. SUBBIAH. NEW No. 60, OLD No.47, MUTHU STREET, ROYAPETTAH, CHENNAI - 600014. Bring your gang together. Do your thing. Find your favourite Yahoo! Group.

---

From Chandigarh to Chennai - find friends all over India. Click here.

non receipt of payment

From: MALAY SRIMANNARAYAN <sriman_mnr@yahoo.com>
Date: Mon, Jul 28, 2008 at 3:55 PM
Subject: non receipt of payment
To: admin@reliancefresh.info

Sir,        We Radhika Food Products, Gagan Pahad, Hyderabad, Manufacturers/Process of Pulses and we supplied Gram Dall, Gram and Masur Dall katta vide our B.no.159 & 140/1, dated 03/5/2008 & 30/4/2008 but it is surprise to note that till today we have not received payment for the same. Further We hereby inform yourgoodself that we had made several telephonic talk with your goodself. We had Supplied the same to Reliance Fresh Limited, Medchal, Hyderabad. Please kindly look into the matter and take neccesary feat in this regard.                   Thanking you

complaint

---------- Forwarded message ----------
From: kaypee singh <kaypee_1313@yahoo.co.in>
Date: Thu, Jul 24, 2008 at 10:37 PM
Subject: complaint
To: admin@reliancefresh.info

sir,
 I visited relaince fresh situated at Amritsar in putli Ghar area on 22
  july 08 and purchased items.
In these items Garlic pickle was there. But the person who told about
 pickle was  not delivered to me. The taste I had was sweet and the boy
 sat on counter said without sugar pickle is also available, but the item
  delivered to me was not that  which i tasted.
          Also, i purchased lehar allu Bhujia , Microvave bowl was free
 with that which was not given. Parle burbon biscuit were also
 purchased but no free gift were delivered. All this i observed reaching
  Gurdasur, at my home. 
 This is for your kind information and n/action plz
                            Thanking you,  
                                                                      
     KP Singh
                                                          Press
  Correspondant, Dainik Jagran
                                                                 38,
 Onkar Nagar, Gurdaspur.

---

Bring your gang together. Do your thing. Find your favourite Yahoo! Group.

complaint

From: Mukesh Nayak <nayakmg@gmail.com>
Date: Thu, Jul 24, 2008 at 11:18 AM
Subject: complaint
To: admin@reliancefresh.info

Dear Sir/ Madam

I have complaint about the Reliancefresh Surat(Rander) store.

I went to this store on 9th July, 2008 for recharging my reliance mobile of 50 Rs in the morning ~ 9:39 AM.But i haven't got the talk time rupees one that day.

Then I went to this store in the evening and i talk one customer care person about my problem. He checked the history, in which it written successful recharge but i haven't got that talk time, then i & customer care of reliance fresh contact customer care of reliance communication but he told us that you don't have any recharge on that particular time.

So the customer care person of reliance fresh person note my complaint and he told me that the problem will solved within 24 hrs, but it wasn't.

Then again on next day and for three days I went to the store, i discussed about my problem. But still i haven't got the solution.

Now tell me that what to do?

I am westing my time by visiting that store for few days.

The customer care of reliance fresh is not giving me good response.

Now it's your look out that you have to solve my problem.

 

Business Proposal For New ' Reliance Fresh ' store in Bathinda, Punjab

From: Manit Gupta <manitgupta@stylam.com>
Date: Wed, Feb 23, 2011 at 11:44 AM
Subject: Business Proposal For New ' Reliance Fresh ' store in Bathinda, Punjab
To: admin@reliancefresh.info

Dear Sir,

Kind Attn: Real Estate Department

 

We are the manufacturers and exporters of High Pressure Laminates since last 20 years based in Chandigarh. 

We have now entered into real estate with our 1st Multiplex mall at Bathinda ,Punjab which is centrally located named as ' City Centre '. Right now, Big Cinemas is successfully running there with other brands like subway, Adidas, Cafe coffee day and many are expected to join within this month . Please be kind enough to take this as a good opportunity for expansion. 

Big Cinemas ( Reliance Group ) is doing very well here and we are pretty much confident that the ' Reliance Fresh ' would even do better than this in Bathinda. 

Please find the enclosed file for your information.

Regards

Manit Gupta

New Idea

From: NITIN PATANKAR <np29@in.com>
Date: Wed, Feb 23, 2011 at 2:52 PM
Subject: New Idea
To: admin@reliancefresh.info, rpkathuria@reliancefresh.info

To, 23rd Feb 11

Shri.Mukesh Ambani

CEO & M.D- RIL

Respected Sir,

I know that you are " KING of RETAIL" in India.

But still as Dhirubhai Ambani said, " Idea is Nobody's Property. Implement it before anybody steals it."

You might be spending Crores of Rupees all over India in advertising in all Newspapers but I have a Idea where in you can enter every house ,remind him & her indivisually your brand everyday in the morning.

You will save money & also you will knock the Right Door daily.

Hence I would like to meet you only for 2 mins whenever you come to Mumbai or Pune.

Please Trust me , it is something interesting so I am writing to you. I do not wish to go waste your even 2 mins as I know your volume of Business.

But definitely you will remember me forever in your LIFE.

Trust me & give me your appointment.

Thanks

Nitin Patankar

Pune 

Get Yourself a cool, short @in.com Email ID now!

Contact Detail

From: Dharmendra Tomar <dstomar@doubletrishul.com>
Date: Wed, Feb 23, 2011 at 12:15 PM
Subject: Contact Detail
To: admin@reliancefresh.info
Cc: BP Ravi Bansal <ravibansal@doubletrishul.com>

 

 

 

 

Dear Sir / Madam

 

Kindly provide Contact details ( Mail ID and Contact No.) of a responsible person who is looking for Vendor's for Job Work  of Whole Wheat Atta and for Purchase of Atta, Maida, Suji etc. for "Reliance Fresh Stores" direct from Flour industry.

 

We have long experience to supply Whole Wheat Atta and other Wheat Products to the Institutions.

 

Thanks & Regards,

 

Dharmendra Tomar

Mobile: 91-9329622401

E-Mail: dstomar@doubletrishul.com

 

 

mis mangement & misbehaving at reliance fresh outlets

From: gurdeep singh <pearl_enterprisesdelhi@yahoo.co.in>
Date: Tue, Feb 22, 2011 at 5:15 PM
Subject: mis mangement & misbehaving at reliance fresh outlets
To: admin@reliancefresh.info

sir,       this is to bring to your notice that, in some stores in delhi i have observed mis management & misbehaviour by the staff of your fresh outlets which i certainly dont expect from such reputed name. the goodwill & brand of reliance is being highly affected & these outlets are just spoiling your brand name.your main aim looks to just increase the numbers of your store but not to look after the mismanagement.I really had a very bad experience & committed never to enter any of reliance fresh stores in future. you must look this part also to save the name & reputation of your company.      thanks gurdeep singh 9871909076 delhi

Reliance Fresh Shop At Lake Town, Kolkata 700089

From: Diptish <diptish2000@gmail.com>
Date: Mon, Feb 21, 2011 at 1:45 PM
Subject: FW: Reliance Fresh Shop At Lake Town, Kolkata 700089
To: admin@reliancefresh.info

  

Dear Sir,

 

Your above retail outlet located at Lake Town has been very popular here for its services so long.

 

However, recently we are finding that it is taking quite a long time to make a purchase and then pay off due to shortage of  your shop floor attendants. While they are very cooperative and trying their level best to serve their customers, it is becoming difficult for them to maintain their service standard apparently because of much higher workload. Home delivery services are also affected  which may induce migration of your customers to other shops who are offering the facility.

 

I would request you to look into the matter and augment a few more hands in this shop which I am sure you will find cost-effective and push your sales upwards.

 

 

A line in response will be appreciated.

 

Thanking you.

 

Yours sincerely,

Diptish Ganguly

P-39, Block-B, Lake Town, Kolkata-700089, INDIA

Cell    : +919433156956

Tel    : +913325344488

Mail  : diptish2000@gmail.com

 

Business

From: Anshuman Govil <govilanshuman@gmail.com>
Date: Sun, Feb 20, 2011 at 1:12 AM
Subject: Business
To: admin@reliancefresh.info

Hi Dear Sir / Madam,

 

I have some suggestions or ideas for reliance fresh stores, which would surely help you.

It would be great if you can let me know E-mail ID of concerned person to whom i can write to.

 

Expecting a quick reply from your end.

 

Regards,

Anshuman

complaint

From: kaypee singh <kaypee_1313@yahoo.co.in>
Date: Thu, Jul 24, 2008 at 10:37 PM
Subject: complaint
To: admin@reliancefresh.info

sir,
 I visited relaince fresh situated at Amritsar in putli Ghar area on 22
 july 08 and purchased items.
 In these items Garlic pickle was there. But the person who told about
 pickle was  not delivered to me. The taste I had was sweet and the boy
 sat on counter said without sugar pickle is also available, but the item
  delivered to me was not that  which i tasted.
          Also, i purchased lehar allu Bhujia , Microvave bowl was free
 with that which was not given. Parle burbon biscuit were also
 purchased but no free gift were delivered. All this i observed reaching
  Gurdasur, at my home. 
 This is for your kind information and n/action plz
                            Thanking you,  
                                                                      
     KP Singh
                                                          Press
  Correspondant, Dainik Jagran
                                                                 38,
 Onkar Nagar, Gurdaspur.

---

Bring your gang together. Do your thing. Find your favourite Yahoo! Group.

complaint

From: Mukesh Nayak <nayakmg@gmail.com>
Date: Thu, Jul 24, 2008 at 11:18 AM
Subject: complaint
To: admin@reliancefresh.info

Dear Sir/ Madam

I have complaint about the Reliancefresh Surat(Rander) store.

I went to this store on 9th July, 2008 for recharging my reliance mobile of 50 Rs in the morning ~ 9:39 AM.But i haven't got the talk time rupees one that day.

Then I went to this store in the evening and i talk one customer care person about my problem. He checked the history, in which it written successful recharge but i haven't got that talk time, then i & customer care of reliance fresh contact customer care of reliance communication but he told us that you don't have any recharge on that particular time.

So the customer care person of reliance fresh person note my complaint and he told me that the problem will solved within 24 hrs, but it wasn't.

Then again on next day and for three days I went to the store, i discussed about my problem. But still i haven't got the solution.

Now tell me that what to do?

I am westing my time by visiting that store for few days.

The customer care of reliance fresh is not giving me good response.

Now it's your look out that you have to solve my problem.

 

Complain Against Misbehaviour At Reliance fresh Dilshad Colony

From: paramjeet singh bhalla <bhalla.paramjeet@gmail.com>
Date: Mon, Jul 21, 2008 at 10:54 PM
Subject: Complain Against Misbehaviour At Reliance fresh Dilshad Colony
To: admin@reliancefresh.info

dear sir

I want to complain against your executives at reliance fresh Dilshad Colony branch Delhi-95 where they have misbehaved with me while I was purchasing Ghee from there.

Actually on date 20th July 2008 I went to the store to purchase 3KM of madhusudan ghee @Rs.165 per Litre at that time the executive has offered me  to purchase packet worth Rs.190 and get 200 gm pack free. So at time it took me few minutes to get conformation from my home over the phone but your executives were in so hury that he has crossed the bill. Then upon my request he assured me to get that pack returned on next day morning after 10 A.M. and even he has offered me to give a gift of Pan upon purchase of Rs.105 more. Then today when I again went to the store at 9PM then Mr.Rakesh has asked me to come 2 days after for the same as supervisor is on holiday for 2 days who only can solve my problem and upon my argument he says that if a customer can shout upon me then he is not a Ghandhi who could bear him. 

 when I had asked about his service code number then he says that all the executives there are  temporary employees and the permanent employees are supervisor and manager who will be available after 10.30 PM but when I again visit there at 9.30 PM then fortunately Mr. supervisor was there and upon my humble request he got ready to do so. then I got my Madhusudan Ghee returned against which they have given me Param Ghee with the new scheme and refused to give the gift of Pan which was promised last day whereas I have made an extra purchase of Rs.261 vide Bill no.0312 dated 21 July 2008.

I want to know that after making purchase of worth Rs.756 (495+261) is this is the treatment a customer get from Reliance fresh a name of repute that is known as pride of INDIA . Is this is the Pride ?

 

Thanks

 

Yours Grieved Customer

Paramjeet Bhalla

9891100778

Complaint of Reliance Fresh Manager

From: Hitesh <hitesh112@gmail.com>
Date: Sat, Feb 19, 2011 at 9:50 PM
Subject: Complaint of Reliance Fresh Manager
To: admin@reliancefresh.info

Dear Sir/Madam,

 

I would like to draw you kind attention towards the rude and negligance behaviour of Relaince Fresh Manager comes in the evening time (Branch - C-3 Community center behind Janak Cinema, Janak Puri, New Delhi 110058). He talked in a rude manner in front of all customers when I asked to change the leak packet of milk lassi before leaving the bill counter. He simply denied and forcing me to take this along with me. He start abusing in front of all customers.

This is not a single instance of his behaviour, when any old person asked his help to take some item, he says that it is a self service counter and he is not a servant for anybody.

 

I know customers who have seen his rude behaviour. I enquired from Consumer court to teach him a lesson, they suggested that they can file the case against party (i,e Reliance Fresh). But I dont want to harm company, when there is a mistake of a person.

 

You are requested to please change his branch, otherwise no one will stop us to take this matter to consumer court.

 

Thanks & Regards,

Hitesh Arora

Fwd: regarding reliance fresh supermarket

---------- Forwarded message ----------
From: shashishekhar singh <sssingh_08@rediffmail.com>
Date: Sun, Jan 30, 2011 at 1:48 PM
Subject: regarding reliance fresh supermarket
To: admin@reliancefresh.info


hello sir,
this is shashi shekhar singh from bihar. i want to know about setting up reliance fresh super market in bihar. so it is pleased to send me details about the subject mentioned above.
thanking you.
waiting for your reply

t

Fwd: complaint

From: NIAZ IQBAL <naaz66621@gmail.com>
Date: Mon, Jan 31, 2011 at 10:06 AM
Subject: Fwd: complaint
To: admin@reliancefresh.info

dear sir/mam,

 I am NIYAZ V I from kerala working in aditya birla sunlife co.this mail is to notify about the rude behaviour of your manager in your reliance fresh store located at chalakudy,trissur,kerala.

                                    i bought kellogs wheat flakes from your store,later i noticed that it will get expired with in 41 days,so i approached the manager with the respective bill,but he argued with me and abused me really and he even said i am not paying his salary.only atlast they changed it after 20 minutes argument.i am staying in cochin now and also a regular customer of reliance fresh at oberon mall cochin,but their management never behaved like this.i never expected such misbehave from ur side,since it is a reputed company and my company taught how to behave to a customer not like in this manner.so please select efficient and pleasing persons since they represent your company.

regards,

NIYAZ V IQBAL

PALARIVATTOM,COCHIN.

Fwd: sugestion

---------- Forwarded message ----------
From: malladi jagadeswarao <malladi20022002@gmail.com>
Date: Wed, Feb 16, 2011 at 12:20 PM
Subject: sugestion
To: admin@reliancefresh.info

Sir,

I want to give advise to reliance fresh. Please issue coupens in in denomenation of 1000, 500, 100, to customer as like recharge coupens, when ever people but commodities they use these coupens ,and another method issue registered credit card/debit card so that they will deposit money in the card  and use when ever they need they need not use bank atm card and you can money in advance for your sales once customer will free without carrying liqid cash.

Thanking you,

Jagadeeswarao

Fwd: Reliance refresh @ Chennai Madipakkam branch - Most of the items are unavailable

---------- Forwarded message ----------
From: Sethu Mathavan <sethu.mathavan@gmail.com>
Date: Thu, Feb 17, 2011 at 8:28 AM
Subject: Reliance refresh @ Chennai Madipakkam branch - Most of the items are unavailable
To: admin@reliancefresh.info

Hi

 

I'm the regular customer for Reliance refresh @ Chennai Madipakkam branch ,  whenever am going to this branch , am not getting 30 % of items (no stock) if I wish to buy.  Most of the time there is no stock available , this is happening in every month beggining.

 

I have given complaints to that branch incharge , no one is takes the responsibility.  I forced to buy or I need to do the shopping in other shop for rest 30% of items.

 

Hope you will understand the customer problem , please take the necessary action.  thanks

 

If this is going to continue then I need to look alternate shope for my regular shopping.

 

Reliance Card No # : 2266111324377431

 

 

Regards,

Sethumathavan

 

Fwd: Atn Mr Raghu Pillai, Director, or Mr madhavan Ganesan

---------- Forwarded message ----------
From: Dr V Ramaprasad <vrp44y@yahoo.com>
Date: Thu, Feb 17, 2011 at 10:41 PM
Subject: Atn Mr Raghu Pillai, Director, or Mr madhavan Ganesan
To: admin@reliancefresh.info

Dear Sir, I am a resident of Tiruchirappalli TN, and there are quiet a few Reliance fresh outlets in the city. This evening I visited your outlet in 65 Heber Road, Bheem nagar, Trichy 1 and made some purchases. All the branded products that I purchased are as per the MRP printed on the cartoon. Actually all other shops and even the small shops sell their product below the MRP. Why this disparity. Please look into this. Even there are advertisements on TV regarding this and one can demand this privilege. On inquiry I was told to buy things where it is cheaper. A line in reply will be appreciated. Will you please look into this. With kind regards Ramaprasad "If you are on the lookout for a helping hand,  it is there at the end of your arm" Dr V Ramaprasad Dindugal Road, Tiruchirappalli 620001 Tamil nadu, India

Fwd: cheating with customers at Reliance fresh outlets

---------- Forwarded message ----------
From: <rcbverma@indiatimes.com>
Date: Tue, Jan 25, 2011 at 12:53 PM
Subject: cheating with customers at Reliance fresh outlets
To: admin@reliancefresh.info


Sir,

I am regular buyer of various products from Reliance fresh outlet located near Kacheguda Railway Station, Hyderabad. I appreciate the intention of Reliance group for providing various commodities and fresh vegetables under single roof at reasonable prices.

I would like to draw the attention of higher authorities that the incentives provided by the producers of various companies in the shape of articles are not passed on to the consumers through above outlet.

To support my statement mentioned above I give below some examples which I personally experienced:

1.Few days back I purchased one coffee pouch on which it was clearly mentioned that one steel glass free with every purchase. To my surprise the glass was not traceable in said outlet.

2. I purchased one pouch of pillsburry atta one the pack it is mentioned that one packet of good-day butter worth Rs.11/- free, but the counter clerk handed over a packet worth Rs.10/-

3.I purchased one body deodorant of Park avenue blue with which the producers supplied one bath soap of 100 gms as free gift. Unfortunately there was no soap with 10 packs available except one pack.

When we inquire with the staff about missing items they ignore our concern. I think above examples are self explanatory. I request the higher ups to control the theft of gift items meant for consumers and to see that the same are passed to the consumers

A line in confirmation will be highly appreciated.

yours truly,

Verma