Complain Against Misbehaviour At Reliance fresh Dilshad Colony

From: paramjeet singh bhalla <bhalla.paramjeet@gmail.com>
Date: Mon, Jul 21, 2008 at 10:54 PM
Subject: Complain Against Misbehaviour At Reliance fresh Dilshad Colony
To: admin@reliancefresh.info

dear sir

I want to complain against your executives at reliance fresh Dilshad Colony branch Delhi-95 where they have misbehaved with me while I was purchasing Ghee from there.

Actually on date 20th July 2008 I went to the store to purchase 3KM of madhusudan ghee @Rs.165 per Litre at that time the executive has offered me  to purchase packet worth Rs.190 and get 200 gm pack free. So at time it took me few minutes to get conformation from my home over the phone but your executives were in so hury that he has crossed the bill. Then upon my request he assured me to get that pack returned on next day morning after 10 A.M. and even he has offered me to give a gift of Pan upon purchase of Rs.105 more. Then today when I again went to the store at 9PM then Mr.Rakesh has asked me to come 2 days after for the same as supervisor is on holiday for 2 days who only can solve my problem and upon my argument he says that if a customer can shout upon me then he is not a Ghandhi who could bear him. 

 when I had asked about his service code number then he says that all the executives there are  temporary employees and the permanent employees are supervisor and manager who will be available after 10.30 PM but when I again visit there at 9.30 PM then fortunately Mr. supervisor was there and upon my humble request he got ready to do so. then I got my Madhusudan Ghee returned against which they have given me Param Ghee with the new scheme and refused to give the gift of Pan which was promised last day whereas I have made an extra purchase of Rs.261 vide Bill no.0312 dated 21 July 2008.

I want to know that after making purchase of worth Rs.756 (495+261) is this is the treatment a customer get from Reliance fresh a name of repute that is known as pride of INDIA . Is this is the Pride ?

 

Thanks

 

Yours Grieved Customer

Paramjeet Bhalla

9891100778