Complaint against Reliance Fresh - Madinaguda - Hyderabad

From: Gangadhara Swamy <gaswamy@microsoft.com>
Date: Mon, Aug 8, 2011 at 3:10 PM
Subject: Complaint against Reliance Fresh - Madinaguda - Hyderabad
To: "rpkathuria@reliancefresh.info" <rpkathuria@reliancefresh.info>, "admin@reliancefresh.info" <admin@reliancefresh.info>

Hi

 

I want to complain regarding the Reliance Fresh Madinaguda Hyderabad shop. I have been visiting this shop for almost 2 yrs on every weekend and my average bill amount will be > 500 Rs most of the time.

 

My complaint is against the offers, the cashiers in this shop are not giving the offers which are quoted only if the customer asks they provide. It happened that I saw 20/- Rs off on a chocolate Horlicks and purchased that after going home I saw that 20/- off was not provided in the bill. When I went to the shop after one week I checked with one guy in charge (Rajesh), he said there is no offer on this product and but actually I showed him that the offer is there he said it was not there last week. It was already for last week as well. He finally told that he will not give the offer. This is really bad, when the offer is displayed it should be given to the customer and it is not there to cheat customers.

 

Can you be able to help me out with this or any contact number whom I can escalate??

 

Thanks,

   Swamy