Poor Service

From: Rohit Kumar <kumarkrohit@gmail.com>
Date: Fri, Aug 5, 2011 at 10:26 PM
Subject: Poor Service
To: admin@reliancefresh.info


Dear Sir,

I'm a retired Army Officer and visit your store at Sector-16, Panchkula often but todays incident has forced me to rethink on the subject.
Mr Manoj , a salesman at Sec-16 retail outlet has been ignoring the queue and obliging people with fewer articles to jump the line. An advise and caution fell on deaf ears and the persons with better civic sense standing in a queue awaiting their turn felt like fools. What are we expected to do under the circumstances. Create a chaos by breaking lines or stand mute spectators to an adamant man's behaviour.

I'm sure a polite but firm word to the violators would go along way in maintaining the civility, so desired by this country.

I'm not in favour of any punitive action against the individual but a word down the line to the supervisor and the individual will at least ensure that such actions are in notice of management. I'm sure it'll improve the decorum of the store and maybe get a few uncouth people to stand in line and await their turn. Its a small step towards improvement of general conduct this country so desperately requires. Call it CSR if you can.

Regards,

--
Capt Rohit Kumar,
+919876135999