customer complaint

From: dhaval Jotangiya <dhaval.jotangiya@yahoo.in>
Date: Mon, Mar 14, 2011 at 9:55 AM
Subject: customer complaint
To: ashokmrathod@zmail.ril.com
Cc: admin@reliancefresh.info

Dear sir,

 

I am regular customer of reliance fresh, i used to visit reliance fresh located at galaxi chowk at naroda in ahmedabad, gujarat.

 

Before 2-3 weeks i have asked for membership card at the customer help desk, that time a guy was sitting there named BHAVESH who have asked for RS. 200 for membership card, & told me to collect doqument after a week.

 

So after a week when i went for the same, the MANAGER was sitting there & he told me that there is no charge for the membership card, he must have collected money for some insurance schemes. so when i have asked for BHAVESH who made me FOOL and gave me that scheme, he was not responding even if i have tried for 5 to 6 times.

 

Finally last saturday i mat him & ask for clearence at that time he told me that he has told me early for this, & he was talking without any respect to me.

 

now i hope befor i take any further action myself you will take some appropriate action and sort out the problem.

 

you can contact me on : 9913509848.

 

Thanks & best regards,

Dhaval Jotangiya.