From: PREM PRAKASH <p.prakash.1978@gmail.com>
Date: Mon, Mar 7, 2011 at 10:11 PM
Subject: STALE PRODUCTS BEING SOLD AT RELIANCEFRESH STORE AT TAIMOOR NAGAR, NEW DELHI.
To: rpkathuria@rediffmail.com
07th March, 2010.
I am living in New Friends Colony, New Delhi and Reliancefresh has a store in this area at 4&4 A, Taimoor Nagar, New Delhi. I am regular customer of RelianceFresh. Yesterday, i.e. on 06th March,2011 in the evening I purchased DairyLife Dahi (a product of Reliancefresh itself) from this store bearing No. A11060AFX26/PKD:01/03/2011 BEST BEFORE 16/03/2011 but when we ate it we found it smelling stale and soar. When today again I went to purchase some other products at this store, I happened to find Mr. Arun, Manager, present there. I thought it my duty to bring it to his notice. He asked me to send the Dahi to him to check it. When I came back to my house, I immediately sent the Dahi to him through my maid. But I was surprised to find absolute change in the behaviour of Mr. Arun. He agreed that though the dahi is smelling bad and soar, since he has not received complaint from other consumers, he cannot do anything. I talked to him on phone and tried to explain to him that how he can expect all the consumers to come to complain and that my only submission is that since I hold RelianceFresh in high esteem, stale products should not be sold from its stores. I requested him to atleast keep the product to investigate but he was unpurturbed. I had expected responsible behaviour from an Incharge of RelianceFresh.
I am sure somebody there in RelianceFresh will look into it.
- P. Prakash
Date: Mon, Mar 7, 2011 at 10:11 PM
Subject: STALE PRODUCTS BEING SOLD AT RELIANCEFRESH STORE AT TAIMOOR NAGAR, NEW DELHI.
To: rpkathuria@rediffmail.com
07th March, 2010.
I am living in New Friends Colony, New Delhi and Reliancefresh has a store in this area at 4&4 A, Taimoor Nagar, New Delhi. I am regular customer of RelianceFresh. Yesterday, i.e. on 06th March,2011 in the evening I purchased DairyLife Dahi (a product of Reliancefresh itself) from this store bearing No. A11060AFX26/PKD:01/03/2011 BEST BEFORE 16/03/2011 but when we ate it we found it smelling stale and soar. When today again I went to purchase some other products at this store, I happened to find Mr. Arun, Manager, present there. I thought it my duty to bring it to his notice. He asked me to send the Dahi to him to check it. When I came back to my house, I immediately sent the Dahi to him through my maid. But I was surprised to find absolute change in the behaviour of Mr. Arun. He agreed that though the dahi is smelling bad and soar, since he has not received complaint from other consumers, he cannot do anything. I talked to him on phone and tried to explain to him that how he can expect all the consumers to come to complain and that my only submission is that since I hold RelianceFresh in high esteem, stale products should not be sold from its stores. I requested him to atleast keep the product to investigate but he was unpurturbed. I had expected responsible behaviour from an Incharge of RelianceFresh.
I am sure somebody there in RelianceFresh will look into it.
- P. Prakash
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