Complain for Reliance fresh Vaishali Nagar , Jaipur .

From: Pooja Sharma <poojas@techmahindra.com>
Date: Sat, Jun 18, 2011 at 7:19 PM
Subject: Complain for Reliance fresh Vaishali Nagar , Jaipur .
To: admin@reliancefresh.info
Cc: rpkathuria@reliancefresh.info

My family regularly visits reliance Fresh .We used to buy goods from Vidyadhar Nagar , Jaipur Centre earlier and we are very happy with this centre. We have now moved to Vaishali Nagar and we have few concerns for this centre

 

I have been observing from a almost 8-9 months that  that This Shop is not managed properly.

 

The owner of the reliance fresh stores is too rude and passes rude comments in front of other customers e.g once my son borrowed a pen from this person to fill the reliance fresh form for loyalty card. Out of his habit he puts the pen in mouth. This person shouted very loudly when others standing in the shop could hear that " This pen is mine , it's not yours so do not put this pen in your mouth". He could have conveyed the same message in some other way or a bit softly and the boy would not have felt offended . Now this boy does not visit the store unless it cannot be avoided .

 

The discount slips are at times not correct on the articles. Also The staff is not interested to sell the discounted articles . e.g. they will either say that they do not have this article recorded or out of 6 cups 1 cup will be missing so that we do not buy articles

 

All these scenarios are creating a bad customer experience .

 

Pl. suggest how can you help us here .  

 

Thanks ,

Pooja Sharma

TechMahindra Ltd. | Jaipur, India|  mob : +91  9875171866 (Jaipur)

 

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