MY HELMET STOLEN FROM RELIANCE FRESH STORE, INDORE

From: Sanjeev Jha <sanjeevj@glenmarkpharma.com>
Date: Tue, May 31, 2011 at 9:57 AM
Subject: MY HELMET STOLEN FROM RELIANCE FRESH STORE, INDORE
To: "admin@reliancefresh.info" <admin@reliancefresh.info>

Dear Sir,

 

This is to inform you that, on dated 25^th May-11 (Wednesday) at 20:34 hrs., I have visited your Reliance Fresh Store at Plot No. 34/35, Atithi Satkar, Vijay Nagar, Indore to purchase some house hold goods.

 

Before entering in store, I have deposited my luggage (bag & new Helmet Studds Jade purchased Rs. 678/-) at security counter and gone for purchasing the goods & told to security person that, kindly take care of this, because as per your store rule nobody will carry outside material in store that's why I have handed over the same to security person. After billing (Cash Memo Retail Invoice no. C6835 #0118) I go to collect my luggage and found that my helmet is not there & somebody has taken. I asked to security person regarding the same and he told me that, so many person is coming here I can't take more attention on every luggage which you are depositing here (where space was provided in rack) & we are not responsible for that.

 

After that security person's incharge & your store incharge was also there and they told me that I will taking care this issue with concern superior after that I will inform you whether you got your helmet or money and you call after 2 days. Today I called to security person's incharge & he told me that issue is not yet solved.

 

Sir, just I want to say you that I am a Reliance fresh customer having since 2 ½ years back and regularly purchasing grocery / vegetables items from Reliance Fresh only, my card no. is 2266111316406347 & you can check this at your end regarding my purchase details. If this type of incidence is happened & just ask simple things that "we are not responsible for that" who will go for purchasing the goods in your store, because customer carry their bags / outside goods etc. and he must deposit the same before entering in your store.

 

The security person incharge told me that you can meet after 3-4 days accordingly yesterday (30^th May) evening I went there and purchase some goods and met that person & your store incharge & they told me we can't help in this regard & you can complaint any where.

 

You are requested, kindly look into this issue and I urge you kindly arrange to get back my helmet or their cost price Rs. 678/- 

 

Thanks & Regards,

Sanjeev Jha?

Glenmark Pharmaceuticals Ltd.

CWH-Indore Office

Tel: 0731-6452582

Mobile: 09752354193

 

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