From: <rampal@iiitm.ac.in>
Date: Fri, Apr 15, 2011 at 5:15 PM
Subject: Complaint: Refund of Money regarding
To: customerservice@ril.com, admin@reliancefresh.info
Dear Sir/Madam,
On 14/04/11 08:45 PM I went on Shopping to "Reliance Fresh Limited", Millenium Plaza, Govindpuri, Gwalior (Madhya Pradesh).
The total amount of the stuff purchased was Rs. 374/- for which i offered my Bank Of India Debit card.
The operator there scrached my card. While the tansaction was being processed, there was a power failure resulting in incomplete transaction.
When power came, the system didn't generate the receipt but the amount had already been debited from my Bank A/c for which I instantly got the SMS on my mobile.
I asked the reliance personnel there, I also show them SMS Message, but they told that they haven't got the amount. I had had to purchase the same stuff through cash payment of Rs. 374/-.
The above situation was highly inconvenient and frustrating for me.
I request you to kindly refund my money Back.
Yours truly,
--
Rampal Singh Kushwah
DEO, Academic Cell,
Atal Bihari Vajpayee-Indian Institute of Information Technology & Management, Gwalior.(M.P)- 474010 India
अटल बिहारी वाजपयी भारतीय सूचना प्रौद्योगिकी एवं प्रबंधन संस्थान ग्वालियर (म.प्र.)४७४०१० भारत
Morena Link Road,Gwalior – 474010.
Email : rampal@iiitm.ac.in
Web: www.iiitm.ac.in
Off: 0751- 2449704, Fax : 0751- 2449813
Mob: 09303865659
Date: Fri, Apr 15, 2011 at 5:15 PM
Subject: Complaint: Refund of Money regarding
To: customerservice@ril.com, admin@reliancefresh.info
Dear Sir/Madam,
On 14/04/11 08:45 PM I went on Shopping to "Reliance Fresh Limited", Millenium Plaza, Govindpuri, Gwalior (Madhya Pradesh).
The total amount of the stuff purchased was Rs. 374/- for which i offered my Bank Of India Debit card.
The operator there scrached my card. While the tansaction was being processed, there was a power failure resulting in incomplete transaction.
When power came, the system didn't generate the receipt but the amount had already been debited from my Bank A/c for which I instantly got the SMS on my mobile.
I asked the reliance personnel there, I also show them SMS Message, but they told that they haven't got the amount. I had had to purchase the same stuff through cash payment of Rs. 374/-.
The above situation was highly inconvenient and frustrating for me.
I request you to kindly refund my money Back.
Yours truly,
--
Rampal Singh Kushwah
DEO, Academic Cell,
Atal Bihari Vajpayee-Indian Institute of Information Technology & Management, Gwalior.(M.P)- 474010 India
अटल बिहारी वाजपयी भारतीय सूचना प्रौद्योगिकी एवं प्रबंधन संस्थान ग्वालियर (म.प्र.)४७४०१० भारत
Morena Link Road,Gwalior – 474010.
Email : rampal@iiitm.ac.in
Web: www.iiitm.ac.in
Off: 0751- 2449704, Fax : 0751- 2449813
Mob: 09303865659
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